Shipping policy
WHERE DO YOU SHIP TO
We currently ship to all 50 states of the United States and all APO/FPO addresses. Internationally, we ship to United Kingdom, Canada, Australia, Hong Kong SAR, Malaysia, Singapore, Japan, and Korea. More countries will be added soon.
We are unable to ship to PO Boxes, Parcel Lockers, or Mail Drop Off/ Pickup Centers.
UNITED STATES SHIPPING
We offer free standard shipping on all orders over $75 USD, including subscriptions and one-time purchase orders (this excludes taxes and promo codes). Orders under $75 will be charged a ground shipping fee of $7.99, orders going to East Coast states* are charged a shipping fee of $9.99, and orders going to Hawaii, Alaska, Puerto Rico & other US territories are charged a shipping fee of $15.
Orders with standard shipping take approximately 4-5 business days from the time it ships to arrive at its final destination except Hawaii, Alaska, Puerto Rico & other US territories will have an estimated delivery time of 10-17 business days.
We do not offer expedited shipping at this time. Please reach out to care@antevortalabs.com if you have any urgent requests.
Shipping estimates for standard delivery do not guarantee that an order will ship on a specific day or be delivered within a specific period. Shipping delays due to weather conditions are not uncommon. If you notice that your order has been delayed, please inquire care@antevortalabs.com
*East coast states include Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia and Florida.
INTERNATIONAL SHIPPING
Free shipping policy for different countries will be presented while you shop. Please note that you will be automatically assigned to the country region of your shipping deliver address.
Orders without the free shipping offer will be charged a shipping fee of $10 GBP / $10 AUD / $10 SGP / $35 HKD / $35 MYR / ₩10,561 / ¥1,258.
In some countries, local courier providers (such as EMS or DPD) follow domestic door delivery policies and may require customers to pick up the parcel from designated pick up points after failed delivery attempts. Please reach out to care@antevortalabs.com if you have questions.
Each country has its own laws regarding taxes and customs. When we ship we make sure to stay under each country's tax threshold. However, if the customer is over their daily tax threshold then additional taxes and customs may apply. Customer is responsible for taxes incurred.